Do I need a technical brief?
No. Describe your business and what you would like to improve. We will help clarify the relevant digital work and explain it in plain language, so you can decide without needing to know the technical side.
When will the work be ready?
The schedule depends on your scope, how quickly content and access arrive, and how long review takes. We discuss it before you agree to proceed and confirm it in the proposal, rather than guessing in advance.
What happens after launch?
Ongoing maintenance, updates and support depend on the services you choose. Your proposal states what continues after launch and who is responsible, so there are no surprises about what is covered.
What access will you need from me?
Only what the agreed work requires, such as website, social or Google Business Profile access. You grant it, you remain the owner, and you can end it. We tell you what we need before work begins.
Can I change the scope later?
Yes. Many businesses add services once the first piece is working. We agree on any change in writing, including its cost and effect on schedule, before the extra work starts.
What do I need to approve?
Pages, profile changes and campaigns are published only after you approve them. For AI social posts, you choose auto-post or review first, and you can change that at any time.
What if I am not happy with a draft?
Tell us what to change. Revisions within the agreed scope are part of the work, and your proposal sets out how revisions are handled.
How will you keep me updated?
We agree how and when we update you, and you review the work at agreed points before anything launches or is published.
